Last updated: November 2024 · Eco Moves LA, Los Angeles, California
Eco Moves LA ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or services.
We collect information you provide directly to us when you book our services, including:
We do not collect payment information directly. Payments are made through third-party services (Venmo, Zelle, Cash App) and are subject to their privacy policies.
We use the information we collect to:
We will not sell, rent, or share your personal information with third parties for marketing purposes.
Your booking information is submitted through Formspree (formspree.io), a third-party form service, and delivered to our business email. Formspree's privacy policy is available at formspree.io/legal/privacy-policy. We retain booking records for a minimum of one (1) year for legal and business purposes.
By providing your phone number and email, you consent to receiving transactional messages from Eco Moves LA related to your booking (confirmations, delivery windows, reminders, payment requests). We do not send unsolicited marketing messages. You may opt out of text messages by replying STOP.
Our website does not currently use cookies or analytics tracking tools. This may change in the future, and this policy will be updated accordingly.
Our booking form uses Formspree for form submission. By submitting a booking form, your data is processed by Formspree in accordance with their privacy policy. We are not responsible for the privacy practices of third-party services.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have collected information from a minor, please contact us immediately.
Under the California Consumer Privacy Act (CCPA), California residents have the right to:
To exercise these rights, please contact us via our Facebook page or booking form.
We take reasonable measures to protect your personal information from unauthorized access or disclosure. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your information.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us via our Facebook page or through the booking form.