ECO MOVES LA — TOTE RENTAL AGREEMENT

This Tote Rental Agreement ("Agreement") is entered into between Eco Moves LA ("Company") and the customer named below ("Customer"). By electronically signing below, Customer agrees to all terms herein.

1. Rental Items

The Company agrees to rent to the Customer the selected package of reusable plastic moving totes ("Totes") and one (1) hand dolly ("Dolly"), as described in the booking. All items remain the property of Eco Moves LA at all times.

2. Rental Period

The rental period begins on the scheduled delivery date and ends on the scheduled pickup date. The included rental period is seven (7) days. Extensions beyond 7 days must be requested prior to the scheduled pickup date.

• Extension fees: 20-tote — $10/day or $50/week; 40-tote — $15/day or $75/week; 60-tote — $20/day or $100/week.
• Failure to make Totes available for pickup on the agreed date will result in extension fees being charged until pickup is completed.

3. Payment

Full payment is due before delivery. The Company will provide payment instructions via Venmo, Zelle, or Cash App after the booking is received. Delivery will not occur until payment is confirmed.

4. Customer Responsibilities

Customer agrees to:

• Use Totes only for lawful personal moving purposes.
• Not overload Totes beyond their rated capacity.
• Keep Totes secure and protected from damage, theft, or loss.
• Ensure all Totes are empty and stacked and ready for pickup at the agreed location and time.
• Not transfer, sublease, or lend Totes to any third party.

5. Loss & Damage Policy

Customer is responsible for all Totes and equipment from the time of delivery until the time of pickup.

• Lost or unreturned Totes: $15.00 per tote.
• Damaged Totes (cracks, broken lids, etc.): $15.00 per tote.
• Lost or damaged Dolly: $50.00.
• Damage charges will be communicated within 48 hours of pickup.

6. Cancellation Policy

• Cancellations made 48+ hours before scheduled delivery: full refund.
• Cancellations made within 48 hours of delivery: 50% cancellation fee.
• No-show (Totes refused at delivery): 100% of rental fee is forfeited.

7. Liability Limitation

Eco Moves LA is not liable for any damage to property, personal injury, or loss arising from Customer's use of the Totes or Dolly. Customer assumes all risk associated with use. The Company's total liability shall not exceed the amount paid for the rental.

8. Electronic Signature

Customer agrees that typing their full legal name below constitutes a valid, binding electronic signature under California law (Cal. Civil Code § 1633 et seq.) and has the same legal effect as a handwritten signature.

9. Governing Law

This Agreement is governed by the laws of the State of California. Any disputes shall be resolved in Los Angeles County, California.

Last updated: 2024. Eco Moves LA, Los Angeles, CA.